apprenticeship
What this programme is for
Business administrators are the backbone of every organisation. The role spans every sector, every size of business, every function. What you do keeps things moving.
This programme develops that foundation into something more. You’ll build the knowledge and skills to work more strategically, support more complex work, and use AI tools to deliver more, without burning out trying to do it manually.
You’ll learn to manage stakeholders, produce high-quality documents, plan and coordinate projects, and make decisions with confidence. AI tools are threaded through every part of that, not as a bolt-on, but as how you’ll work.
What you'll cover
The programme covers all the knowledge, skills and behaviours required for the End-Point Assessment, built around real work, not exam preparation.
Knowledge
- Understanding your organisation
- Value of your skills
- Stakeholder management
- Relevant regulations and policies
- Business fundamentals
Skills
- IT and digital tools (including AI)
- Record and document production
- Decision making
- Interpersonal skills
- Communications
Behaviours
- Professionalism
- Personal qualities
- Managing performance
- Adaptability
- Responsibility
AI capability built in
AI tools are woven through every part of this programme. You'll build genuine capability with platforms used by professionals today, applied to your own work.
AI-enabled document drafting and quality checking with Copilot
- Produce professional communications and reports faster, with fewer errors
- Automated compliance checking: cross-reference documents and processes against policies so nothing slips through
AI-supported prioritisation and scheduling
- Manage competing demands more effectively using AI to help you decide what matters now
- Stakeholder identification and communication tools: understand who matters, what they need, and how to reach them
Project planning and tracking with AI
- Support initiatives from kick-off to close with AI-assisted planning and progress monitoring
Programme specification
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Every session connects directly to your role. You won’t study theory in isolation. You’ll bring real work into your learning, and take new capability straight back into your day.
Monthly workshops: live, interactive sessions covering the standard’s knowledge and skills. AI tools are applied in every session.
1:1 coaching: regular contact with your Technical Coach. They’ll guide your progress, review your work and help you get more from the programme.
Workplace assignments: real tasks completed in your role, mapped to the KSBs and stored in your portfolio.
AI practice: hands-on use of Copilot and other AI tools applied to your actual work. Not demos. Real application.
Your Individual Learning Plan (ILP) sets out everything you’ll complete and when. Your coach builds this with you at the start.
You’ll have one dedicated coach throughout the programme. They’ll know your context, track your progress and challenge you to go further. They will:
- Conduct formal three-way progress reviews every 12 weeks with you and your line manager
- Mark all assignments and return written feedback within 10 working days
- Help you apply AI tools in a way that makes a real difference to your work
- Build and review your Smart Assessor portfolio against the KSBs
- Prepare you for your End-Point Assessment with mock sessions and targeted feedback
All your work lives in Smart Assessor. Assignments, evidence, OTJ logs, reflections, everything in one place. Your coach gives feedback directly through the platform. Your line manager can see your progress too.
Skills England requires a minimum of 348 hours of off-the-job training for this apprenticeship. That’s time spent learning outside your normal duties but within your contracted hours.
OTJ includes workshops, coaching, assignments, AI practice, independent study and EPA preparation. Your coach will help you plan and record it all.
You’ll need Level 2 English and maths before your End-Point Assessment. If you don’t already hold these, we’ll identify the gap at the start and agree a plan. It won’t be an afterthought.
Your EPA is conducted by an independent organisation, the EPAO. It tests the full range of your capability across the programme. For Business Administration it typically includes a knowledge test, a portfolio-based interview and a project presentation.
Your coach prepares you thoroughly. You’ll do at least one full mock before the real thing.
No formal academic entry requirements. You need to be in a suitable admin or business support role with your line manager’s backing. Both of you will sign a Commitment Statement confirming your agreement to the programme.
Where this takes you
A Level 3 qualification. A strong portfolio. Demonstrated AI capability. That combination opens doors.
Typical progression routes
Senior administration, EA or business support specialist roles
Team leader or supervisor positions
Project coordinator or junior project manager roles
Higher apprenticeships in management, leadership or business
Graduates of this programme enter their next role with something most candidates don’t have: proven ability to use AI tools to work smarter, not just harder.
Your onboarding journey
Here's what to expect before your learning begins.
1
Pre-enrolment
Expression of interest
Application form
2
Initial assessment
Online maths and English check
Diagnostic skills review
3
Enrolment
Sign Commitment Statement
Submit documents
4
Induction
Attend induction workshop
Set up Smart Assessor
5
Final onboarding
Compliance check
Programme begins
Ready to build the skills your role needs next?
Get in touch with the La Fosse Academy team.
Enquire now